Royal Vegas Casino
Player Rating: 9.3 / 10
Editor's Verdict: Royal Vegas is a superb online casino, and performs well above expectations. It's no surprise that they’ve been at the top of the player ratings for a long time.
Royal Vegas is particularly popular in Canada, New Zealand, and Europe. Visit: www.royalvegascasino.com
Game Selection
· NetEnt, Microgaming, Exclusive Slots
Pros
• Over 400 slots from Microgaming and NetEnt
• Live Casino powered by Evolution Gaming
• Download, Instant Play, Mobile Play
• No maximum withdrawal limits
• 24/7 live customer support
• Licensed by the Malta Gaming Authority and Kahnawake Gaming Commission
• eCOGRA certified
Our summary verdict
Whatever may be your taste in slots, you’re like to satisfy it here, primarily because games have been provided by two of the best developers - Microgaming and NetEnt.
They both boast diverse portfolios consisting of super-simple 3-reel games and those with hundreds of paylines and multiple bonus rounds, with a variety of themes, different volatility levels, and varying minimum and maximum bets.
Cons
• Cash-out limit, of minimum 50 Dollars, or Euros
• No US, or UK, AU players accepted
Restricted Territories
Netherlands, Bulgaria, Turkey, Estonia, Cyprus, Philippines, China, Macau, Hong Kong, Cuba, Curacao, Afghanistan, Iran, Iraq, Israel, Libya, Sudan, Syria, USA
There’s plenty to like at Royal Vegas, gaming choice included. One can’t really go wrong by building a library with Microgaming and NetEnt products, as long as they make sure there are more than a couple of hundred titles to choose from.
Banking-related package is pretty good in terms of payment options, fantastic when it comes to lack of max withdrawal limit, but there is a €50 minimum.
The omnipresent support team is yet another benefit, and having briefly tested their performance, I’m pretty sure you can count on timely and efficient assistance.
If you want to play at Royal Vegas, you’ll have two options to choose from: either download and install the Casino’s free software, or use your favourite web browser to launch games online. You can find them by displaying the relevant category or search by name. The Casino provides more than 400 slots, but also a dozen RNG Roulette games, 20+ Video Pokers and 30+ Blackjack variants, among which Big 5, Double Exposure, Hi Lo 13, and Blackjack Bonanza. If you browse through the entire game collection, you’ll also come across Baccarat, 3 Card and Cyberstud Poker, Craps, Card Climber, Flip Card, Electro Bingo, and a few more alternatives which can provide a fun break from spinning the reels.
Evolution Gaming was tasked to equip Royal Vegas Live Casino, and as usual, they’ve done a fantastic job. Whichever of live dealer games you choose to play, a highly realistic land-based casino experience is guaranteed. See for yourself by joining one of several Live Roulette, Blackjack or Baccarat tables, bet on a spinning wheel in Live Dream Catcher, or get dealt (hopefully) winning hands in Live Casino Hold’em, Ultimate Texas Hold’em, Caribbean Stud, or 3 Card Poker.
Clicking on Tournaments tab displays currently active competitions which will allow you to test your luck and skills against those of your fellow gamers, potentially earning valuable prizes while at it. Some of the tournaments are Free-rolls while others require an entry fee ranging from €0.20 to €12. Respective prize pools start at below €10 and go as high as €25,000.
If your desktop is not within your reach, you can play slots on an iPhone, iPad, Android device, Blackberry or Windows Phone. There is no specific app to download so all you need to do is type in the address into your mobile browser. Royal Vegas mobile site offers 200+ slots, table games, Video Pokers and live dealer games, all accessible via an intuitive interface appropriately adapted for small touch screens.
Traditionalists will likely enjoy universally known Bar Bar Black Sheep, Couch Potato and Break Da Bank, but also Double Dose, Flo’s Diner and Fortune Cookie. If you like your slots inspired by oldies but still offering exciting extras, try NetEnt’s Twin Spin. While the game pays for matching diamonds, cherries, sevens and bars, it also offers a unique reel replicating and synchronising feature capable of delivering majestic wins.
If you don’t find the above exciting enough, you’re bound to appreciate popular Thunderstruck II, Immortal Romance, Lost Vegas and Jurassic World from Microgaming, or Gonzo’s Quest, Warlords, Fairytale Legends, Theme Park: Tickets of Fortune and Guns ‘n’ Roses by NetEnt.
The Invisible Man, Bowled Over and Girls With Guns are some of the titles we rarely mention but which are doubtlessly worth more a spin or two (and more!). The first is a lovely NetEnt production which wins both ways, features two walking Wilds moving in opposite directions, two kinds of inventively triggered free spin rounds with two different bonus games.
Bowled Over is a simpler yet equally entertaining affair offering expanding Wilds, free spins with multipliers, and a bonus round which will have you play 10 frames of an actual bowling game.
Girls with Guns are 6 fearsome ladies equipped with frozen and magnetic Wilds which become active once you start spinning for free. Shootout Bonus might trigger randomly after a non-winning spin and send one of the girls to ask you to pick a symbol she’ll shoot at and as the result reveal an instant reward.
Microgaming is also known for their massive progressive jackpots and you’ll be happy to know Royal Vegas features them all. Try spinning the reels of Mega Moolah, King Cashalot, Major Millions or Cash Splash, and who knows – you may be retiring sooner than planned and find yourself taking selfies at an exotic location, cocktail in hand and all.
Deposits and Withdrawals (rating: 9/10)
Deposits of €10 or more can be made via a range of credit and debit cards, namely Visa, MasterCard, Visa Electron, Maestro, Solo / Switch, EntroPay Visa and PostePay. Players can alternatively use Skrill or Neteller, Trustly, ecoPayz, InstaDebit, eCheck, PaySafeCard, Swift/Wire or Check.
Withdrawals are kept pending for at least 24 hours and payments processed only from Monday to Friday during business hours. The Casino states that “no substantial and/or exceptional withdrawals” can be made without providing a copy of your most recent bank statement, your driver’s license, photo ID, passport or a utility bill bearing your name, but this is standard procedure and nothing to worry about.
What I do find annoying is that transaction limits are nowhere to be found, as if it was a highly confidential piece of information. Was it really necessary to make both me and the customer service agent invest additional time only to learn I can’t withdraw less than €50 but can collect as much as I like?
Licensing and Security (rating: 10/10)
Royal Vegas is part of the Fortune Lounge Group of Online Casinos, along with Euro Palace, 7 Sultans, Red Flush, Platinum Play, and several other relatively well-rated brands. Licenses issued by the Malta Gaming Authority and Kahnawake Gaming Commission should be reassuring enough when it comes to safety of the gaming environment and responsible behaviour on the part of the operator. MGA not only features strict regulations their licensees must follow, they’ve also set up Player Support Channel for the benefit of gamblers wishing to file a complaint.
I’m guessing you’ll be happy to see eCOGRA Safe & Fair logo signifying the Casino will treat you fairly and handle all your enquiries efficiently and accurately. At the same time, digital encryption technology safeguards your personal information and keeps all transaction details secure.
Customer Support (rating: 9/10)
Featured FAQ list is very, very modest. It will tell you how to download software and register an account, how to make deposits and withdrawals, and that’s about all. Additional information can be found by browsing different sections of the site or by contacting 24-hour call centre via Live Chat, email, or toll-free phone. You’ll find Royal Vegas active on several social networks and can alternatively choose to tweet your question or comment.
While appreciating round-the-clock support and multiple contact options, I’d still expect to find some basic information on the site itself, such as a list of restricted countries and deposit / withdrawal limits. As it’s not the case, I had to reach out to Chad who promptly answered my questions.
While the Casino certainly delivers in desktop version, I would have liked to see more games make the transition from bigger to smaller screens. New members are likely to be pleased with a rather generous welcome gift and freebies to follow later on.