Jackpot City Casino

Pros

• More than 700 Microgaming slots, Vegas slots and table games

• Live casino powered by Evolution Gaming

• Free-rolls and Sit & Go tournaments

• Banking: impressive list of payment options, and high daily withdrawal limits

• Excellent safety and regulation: MGA license and eCOGRA seal of approval

• 24/7 live support

Our summary verdict

If you are looking for a high quality online casino, which has world-class customer support, then it's almost impossible to beat Jackpot City.

We love the depth and variety of the games - they offer a huge number of video slots (every type you can imagine), bonus slots, classic slots, and even old-fashioned fruit machines.

We are also impressed by the generous bonuses which are really good if you are playing the jackpot games.

Cons

• Cash-out limit, of minimum 50 Dollars, or Euros

• No US, or UK, AU players accepted

Restricted Territories

Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovenia, South Africa, Spain, USA, Taiwan, Turkey, Hungary, United Kingdom

Jackpot City Casino Review

Jackpot City is one of the most loved, and highly respected online casinos in the world.

Specialising in online slots, they have over 700 games on offer, including a good selection of brand new Vegas games. The casino has been online for over 20 years, and is the first choice online casino for players in a huge number of different countries.

As you can imagine, any online casino that has maintained a world-class reputation for such a long time, deserves respect. Jackpot City is one of the rare ones - clearly they are doing something right.

The “something” they are doing right actually consists of multiple elements – they offer a great selection of games, both in terms of quantity, quality and diversity; they have appealing promotional deals with fair terms, convenient banking methods, and professional and efficient support service available at all times of day.

The international gaming community is well served not only by offering close to 40 deposit options and a dozen currencies, but also by making the site presentable in 15 different languages.

Overall, Jackpot City ticks all the boxes and there’s not much one can complain about.

Software and Games at Jackpot City Casino (rating: 9/10)

Jackpot City gives you a choice: either download free casino software, or use instant-play version to launch games in your preferred web browser. They also have a demo button for each game, which allows you to play for free prior to investing real cash. This is a wonderful feature that not many online casinos offer.

The website offers over 700 gaming options, with more than 500 slots. You will also find European, French and American Roulette, more than 20 Blackjack variants, and about the same number of Video Poker games.

Browsing through the entire collection also reveals Baccarat, Craps, Sic Bo, Scratch Cards, Keno, and various arcade-type games.

I must not forget to mention that Jackpot City also has an impressive Live Casino. You can play Live Roulette, Double Ball and Lightning Roulette, Live Blackjack and Baccarat, Dream Catcher, Casino Hold’em, Ultimate Texas Hold’em, 3 Card Poker and Caribbean Stud.

Jackpot City can be accessed from any device you have, no matter where you are. Their games are compatible with iPhones, Android smartphones, Blackberry and Windows devices, as well as iPads and a range of Android tablets.

Slots at Jackpot City Casino (rating: 9/10)

Jackpot City is incredibly popular for their slots, because they offer the entire range of Microgaming games.

They also offer the genuine Vegas slot games you would find in a regular casino. However, due to regulations, these games are only available in certain countries, or areas. The only way to really truly find this out is to sign up and explore.

As an example, you can play the genuine Vegas brands in Ontario in Canada, because the Ontario Gaming Commission allows them, but not in some other areas in Canada, where you get different options. Still excellent, but different.

It is worth noting that if you don't find games like Cleopatra, Texas Tea, Wheel of Fortune etc, then there will be a very similar, if not idetical game available to play. This is not 100% ideal, but for now it is the best you can get in your area. The company have assured us that if and when they are allowed to add the Vegas games made by IGT, WMS, Bally, Aristocrat etc, they will be the forst to do so.

So if the game you want to play, just check in with them, ask customer support and they might be able to tell you when it is likely to appear.

If you have yet to explore what Microgaming has to offer, start off by trying a tad older but universally liked Avalon II, Immortal Romance, Thunderstruck II, and Game of Thrones. Once you have covered the basics, move on to newer launches and play Emoticoins, 108 Heroes, Castle Builder II, King Tusk and Temple of Tut.

Having visited more than my fair share of online casinos that offer Microgaming games, I found titles at Jackpot City that I don’t recall seeing anywhere else – wacky Mugshot Madness and charming Chain Mail, for example, or Mount Olympus – The Revenge of Medusa. The latter features free games round with the mighty lady offering her snakes to pick from and get a number of reels turned frozen and Wild as a reward.

Frequently featured Alaxe in Zombieland is a unique zombie-style interpretation of popular Alice in Wonderland story. If you trigger the game’s Tea Party Free Spins Bonus, you will be offered 14 teapots to choose from and reveal free games and multipliers. The game also features a Red Queens Adventure feature that is great fun - the game includes a classic pick & click bonus round where the lead character chops the stones in half to reveal the payout wins.

If the above sounds way too complicated, chances are you’re a fan of traditional 3-reelers with few, if any special features. If so, you’re probably well familiar with the likes of Bar Bar Black Sheep, Cool Buck and Jingle Bells, and Pub Fruity.

Pub Fruity is an incredibly popular game. This game features a DrinksTrail Bonus Game and a Dart Contest Bonus round where you can win up to 1,000x your stake.

Jackpot City currently offers players close to €7 million to be won by playing featured progressive jackpot games. Mega Moolah and Mega Moolah Isis contribute the most, but there are also massive prizes to be won playing Major Millions, King Cashalot, Cash Splash and Tunzamunni. If you are looking for a casino with big big jackpots, this is the one to play, for sure.

This casino doesn’t just limit the games to Microgaming. If you switch to the ‘Vegas’ tab, you will find lots more slots.

One of the most popular ranges of games at Jackpot City is NetEnt. You can play loads of great Net Ent slots, including Starburst, Jack and the Beanstalk, and Gonzo’s Quest, as well as more recent titles such as Guns ‘n’ Roses, Warlords, Wild Wild West, and Jungle Spirit: Call of the Wild.

But that’s not all, Jackpot City has online slots tournaments! The casino offers both Free-rolls and ‘Sit and Go’ contests. The objective is to spin as many winning combos as possible in a limited period of time, and since each participant plays with the same number of coins, the winner is the one who scores most wins by the end of the tournament.

Deposits and withdrawals at Jackpot City Casino (rating: 10/10)

Over recent years, the owners of Jackpot City (Super Group) have taken what was a very good banking system to the next level, and it is now superb. The range of options, and the customer support is excellent.

The list of available payment options just goes on and on, check out this list:

Visa, MasterCard, Visa Electron, Maestro, Skrill, Neteller, PayPal, Yandex Money, Qiwi, DineroMail, Abaqoos, InstantEFT, EcoPayz, Euteller, EPS, GiroPay, Trustly, iDebit, Lobanet, Montea.ru, Neosurf, PaySafeCard, EntroPay, Postepay and AstroPay pre-paid cards, Pago Efectivo, Todito Cash, MoneySafe, Instant Banking by Citadel, InstaDebit, Przelwey, Cheque, eCheck, eKonto, WebMoney, Klarna, TeleIngreso, Bank Transfer, and finally PugglePay mobile payment system.

Impressive!

You’ll be able to pay and play in EUR, CAD, AUD, NZD, CHF, RUB, SEK, NOK, DKK, PLN, or CZK, with minimum transaction limits of €10 and €50 for deposits and withdrawals respectively. The maximum withdrawal amount per 24-hour period is €10,000, which is decent enough. Cash-out requests are normally processed within 48 hours, though VIP clients have the privilege to request (and receive) faster clearance.

Licensing and Security at Jackpot City Casino (rating: 10/10)

When visiting a new online casino, the very first thing you ought to check is their operating license. The great news here is that Jackpot City managed to claim one of the most trustworthy licenses, issued by strict and helpful Government of Malta.

You can rest assured that this regulatory body is willing to get directly involved to help players out. For the benefit of their Canadian members, Jackpot City has additionally acquired a license from the Kahnawake Gaming Commission. When you look at all the different factors, Jackpot City is clearly one the best online casino for almost all countries in the world, and especially for Canadian players.

The website proudly displays an eCOGRA seal of approval which confirms game outcomes are fair, the Casino operates honestly and responsibly, and your deposits are as safe as can be. Payout reports produced by eCOGRA are easy to access by clicking the link Jackpot City has provided on their own site.

The Casino uses standard 128-bit SSL encryption software to ensure all transactions are 100% secure, and an independently-tested RNG to make their games always deliver random outcomes.

Customer Support at Jackpot City Casino (rating: 10/10)

Let’s start by checking what information is readily available. A lot can be learned by browsing different sections of the site, particularly Casino Terms, About Us and Banking pages.

The casino now has a very good FAQ list, but if you have a question, and it does not appear on the list, then you can easily speak to a member of staff. The great thing is, the customer support is available 24 hours per day and 7 days per week, and equally fortunately, Live Chat feature is one of the contact options offered. Far too many online casinos do not offer this service, or for just a few hours a day, so it's great to be able to talk to someone whenever you like.

Alternatively, you can also ask for assistance by email, phone or fax.

Jackpot City is also social media savvy and more than happy to communicate via Facebook and Twitter. So, you can feel free to use either of these networks to ask a question or offer feed-back.